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Legal Notice and General Conditions of Use


Andarela-Safaris, trademark of the company Andarela-Travel ® , ( Andarela-Travel being registered with the INPI under the reference 4606815 ), is a travel agency and a French tour operator which offers via its website www.andarela .fr (hereinafter “the Site”), the development and sale of tailor-made trips to Botswana, Namibia and Zimbabwe.

These General Terms and Conditions of Use (hereinafter referred to as "T & Cs") are intended to apply exclusively between Andarela-Travel and all persons wishing to access the Site and / or use the services offered from the Site (hereinafter - " the user ").

Any use of the services offered via the Site automatically entails the application of these T & Cs. We invite you to read them carefully.

We inform you that the provisions of these T & Cs are liable to be modified in particular due to legislative and / or regulatory developments, without Andarela-Travel's liability being able to be sought. The changes will take effect when they are posted on the Site (unless otherwise indicated). The latest updated version will be available to everyone and permanently accessible on the Site, by clicking on the Legal Notice and T & Cs link at the bottom of the Site page.

Article 1: Legal notices

1.1. The Site is published by the company Andarela-Travel, Société par Actions Simplifiée Unipersonnelle (SASU) with a capital of 40,000 €, registered with the RCS of Vienne (38) under number 884 926 627 whose head office is located at 1104 route de Lyon, 38540 Valencin, France, and represented by Frédéric BOURDIN, President and Director of Publication (telephone: +33 682 816 073).

1.2. The Site is hosted by Inc., whose head office is located at 500 Terry A François Blvd San Francisco, CA 94158, USA.

1.3. Andarela-Travel is registered in the register of travel and holiday operators under number: IM038200009 with ATOUT-FRANCE, whose head office is located at 200/216 rue Raymond Losserand, CS 60043, 75680 Paris Cedex 14, France. It has a financial guarantee from APST whose head office is located at 15 avenue Carnot, 75017 Paris, France, and Professional Civil Liability insurance under number AS930559 from GENERALI IARD located at 2 rue Pillet-Will, 75009 Paris, France. It also has a T3P driver's license under the number 03820081701.

Article 2: Definition

The Site: refers to the website of the company Andarela-Travel accessible from the address:

User: any Internet user who browses and / or uses the services offered by Andarela-Travel from the Site.

Services: refers to all the services offered by Andarela-Travel, namely travel services as well as associated services.

Customer: any Internet user who, after accessing the Site, (i) subscribes to the Newsletter, and / or (ii) requests a quote, and / or (iii) accepts a proposal for travel services received from Andarela- Travel.

Article 3: Use of the Site

The Site is accessible free of charge anywhere by any User with internet access. All costs incurred by the User to access the Services remain at their expense. Likewise, Andarela-Travel cannot be held responsible for any internet connection problem attributable to any equipment and / or operator used by the User (reduced speed or interrupted connection in particular).

From the Site, Users have access to the following information and / or Services:

- a varied travel offer covering most of the countries open to travel (free access to all Internet users)

- detailed information on the various products and services offered by Andarela-Travel (free access to all Internet users)
- specific access to make a firm or optional subscription to a trip, request a quote online.

Article 4: Guarantee and Liability


Andarela-Travel will make its best efforts to allow access to the Site 24 hours a day, 7 days a week, except in cases of force majeure or an event beyond the control of Andarela-Travel and subject to any breakdowns and interventions by maintenance necessary for the proper functioning of the Site.

Indeed, for the good management of the Site, Andarela-Travel may at any time:

- suspend, interrupt or limit access to all or part of the Site, reserve access to the Site, or to certain parts of the Site,
- delete any information that could disrupt its operation or contradict the applicable regulations,
- suspend the Site in order to carry out updates.

The responsibility of Andarela-Travel cannot be engaged in the event of failure, breakdown, difficulty or interruption of operation, preventing access to the Site or to one of its functions.

The connection equipment to the Site remains the responsibility of the User who must take all appropriate measures to protect his equipment as well as his own data, in particular in the event of viral attacks via the Internet. The responsibility of Andarela-Travel cannot be sought, the User remaining solely responsible for the websites and data consulted.


Article 5: General obligations of the Site User

The User undertakes to use the Site in accordance with the provisions of these T & Cs, public order and good morals, with respect for intellectual property rights and image rights. Failure to comply with these provisions, Andarela-Travel may engage the responsibility of the User.

By using the Services, the User and the Customer represent and warrant that (a) all information communicated is true and accurate; (b) that they maintain the accuracy of this information; (c) their use of the Service does not violate any applicable law or regulation.


Article 6: intellectual property

All content and material on the Service, such as texts, graphics, videos, audiovisual works, logos, photographs, icons, images, audio clips and software, are the property of Andarela-Travel or its licensors and are protected. by the copyright laws in force in France and the applicable international laws. The content and materials present on the Site, operated, licensed or controlled by Andarela-Travel may not be copied, except by a User solely for his personal use, and such content and materials may not be distributed, republished, downloaded, published or transmitted in any way, without the prior written permission of Andarela-Travel. Modification or use of the content or material for any other purpose would violate the intellectual property rights of Andarela-Travel and / or its licensors.

Andarela-Travel, and other brands and logos of Andarela-Travel which are registered trademarks, as well as the unregistered logos of Andarela-Travel, are the property of Andarela-Travel. Unauthorized use of these brands and logos is prohibited by law. No part of the Service or the T & Cs should be interpreted as granting, implicitly, or otherwise, any license or right to use any Trademark displayed on this Service without the prior written permission of specific Andarela-Travel. for every use. The use of any Trademark in the context of a link to or from any website is prohibited without the prior written consent of Andarela-Travel.


Article 7: Collection of personal data

To learn more about the collection and processing of personal data as well as our use of Cookies, please refer to the Personal Data Management Policy on the Data Confidentiality page of the site .


Article 8: Applicable law and competent court

These T & Cs are subject to French law. Any dispute relating to their interpretation and / or their execution falls to the French courts.


Article 9: Contact us

If you wish to contact us, including if you have any complaint, you can do so by sending an email to the following email address:, by post to Andarela-Travel, 1104 route de Lyon, 38540 Valencin , France, or by phone at +33 682 816 073.

If, after having contacted our services within the framework of a complaint, and in the absence of a satisfactory answer within a period of one month, the customer can refer to the Tourism and Travel Mediator, whose contact details and terms of referral are available on his website: .




Online date: 05/10/2020

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